- Item Type: Wigs
- Material Grade: High Temperature Fiber
- Can Be Permed: Yes
- Texture: Wavy
- Density: 130
- Package Includes: 1 x Pc
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of florenceessien (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florenceessien.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
came very quickly in greece (a lit be late at greek post)...these are the hair that got out before use it
I am very happy with the product and service. Very quick delivery and very responsive. Will definitely be coming back to this store.
Looks like natural hair. Very good!
Delivery to turkey is very fast, well packed, a mesh for the wig and a cap for their hair included. After fitting additional feedback
I made a bigger order, everything was perfect. quality wigs 10 and transport was very fast. the owner answered the questions very quickly. I RECOMMEND 100% Thank you for your help
The wig is exact to the photo only that very fast senreda encanbio the color is perfect does not have that much shine and very natural root
No this color the spodziewałam, not komunikowałam up
The wig is very good, the hair is a lot, the space of the parting looks good. Hair is a little confused and sprinkle. But it's not scary. The wig looks natural. Thanks to the store delivered quickly and the parcel was tracked all the way. I'll order more.
very fast delivery great quality very happy with purchase
I love it!
I love this wig. I always wanted to know how long hair would fit me. This wig is perfect for that. I would wear it with a beanie, because the front is not realistic enough. For 14€, it's very good.
it's very pretty, the hair quality is really nice. the hairline doesn't look very good but it is good for the price- if you know how to fix hairlines then this is a nice cheap wig, or you can wear a hat to cover the hairline
The wig is good.
I was very pleased with the wig, very pleasant to the touch, does not climb; it looks very dignified. Many thanks to the store for the fast and quality delivery :)
Very good quality wig. The color is wonderful (i bought muli color), it is absolutely not visible that it is artificial. The only negative is the parting, of course it looks unnatural, but with a hoop or hat will be excellent. Delivery is very fast.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!